Once you make it past Just Joined, you will have the opportunity to earn commission on any purchases made through your personal Member Page or unique referral code.
You will be able to keep track of commission owed to you within your portal's homepage, but please bear in mind that this figure may change from time to time, in order to account for cancelled/part-refunded orders.
Your commission will be paid out 90 days after an order is processed (to account for returns and processing), via PayPal. We will be sending payments to the email address you used to sign up to this program.
If you do not have a PayPal account linked to this email address, you can easily redeem your commission by creating a PayPal account when the payment is sent to you.
Alternatively, if you'd like to change your Magic Beauty Stars email address to the same as your pre existing PayPal account you can easily do so via Settings within the portal:
NOTE: All payments will come from Duel Holdings Limited
Moderation usually takes 24 hours but can in some situations take up to 72 hours. There may be slightly longer wait times over weekends and during national holidays.
If your question is not answered on this page you can contact the support team via the Help button from within the app.
Please see who runs the support?
You can delete your Magic Beauty Stars account via the Security and Log In section within your app profile.
Click Edit profile to access your profile page and then you will be able to update your profile picture.
At the bottom of the Challenges page, you can view the challenges you have already completed.
This means that your challenge was rejected. You can see the possible reasons for this under rejected submissions.
This means that this is a repeatable challenge. You will be able to complete this same challenge more than once. The amount of times you can complete a specific challenge may vary (for example once per week), and this information will be in the challenge.
Hashtags are not case-sensitive but they do need to be spelt correctly for us to identify your social media posts.
We recommend using the Copy button provided with challenge instructions to ensure hashtags are formatted and spelt correctly.
From the main menu click Rewards to view your rewards. You can also see the rewards you have received from leveling up!
There are a few reasons as to why one of your challenges may be rejected. Challenges will be rejected if:
There are a few reasons why your Instagram post may say it cannot be recognised:
There will be a set number of times that a repeatable challenge can be completed. You will be able to find this information within the challenge.
Please contact the support team with a screenshot of what you are experiencing so we can provide further assistance.